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New
Newly receveived failure.
Assigned
The failure is assigned to a technical team. It will be resolved within 2 or 5 working days depending on the type of issue.
Redirected
This streetlight is not operated by Sibelga. The issue has been forwarded to the responsible instance (Bruxelles Mobilité).
Temporary solved
This failure was solved temporarily, a permanent solution is still in the making.
Solved
This failure is solved.
Report a failure
Have you noticed a failure that is not yet included in this list? Report it to us using this form. If the failure endangers public safety, please contact us as soon as possible on 02 274 40 66.
How quickly will we repair the fault?
No more lights in the street?
We make it a priority to provide the neighbourhood with lighting again as quickly as possible! We will solve this within 2 working days.
A problem with 1 light?
The problem will be solved within 5 working days.
Lighting stays on?
If it is a general problem, it will be solved within 24 hours. An isolated case? Then we will solve it within 5 working days.