Can you smell gas in your house, your block of flats or road?

Call us straightaway on:

Emergence number smell of gas: 0800 19 400


Calls related to gas smells or loss of electricity supply are treated as priorities. Our services are available 24 hours, 7 days a week.

In the interest of other people's safety, do not use this number unnecessarily.

If you smell gas, you should:

  • Open all doors and windows.
  • Do not use anything that creates sparks. Do not use any electrical switches (light switches, doorbells, etc.), matches or candles. Do not smoke!
  • Do not use your mobile phone or landline phone inside your home.
  • Turn off the main gas tap at the meter – but only if you can do so without turning the light on.
  • Leave the building and once outside call 0800 19 400.