You can contact Sibelga:

• to ask questions about your connection or meter
• to request a new connection or meter
• to adapt your connection or meter
• to open or close meters
• to read the meter
• about street lighting

• Produce energy. This is a job for the producers
• Sell energy. This is a job for the energy suppliers
• Conclude supplier contracts. This is a job for the energy suppliers
• Transmit electricity across the high-voltage grid. This is a job for the transmission grid operator, Elia
• Transmit natural gas across the high-pressure network. This is a job for the transmission company, Fluxys
• Carry out work on interior installations for electricity and natural gas. This is a job for the fitter

• Carry electricity to the customer via the medium- and low-voltage grid
• Carry gas to the customer via the medium- and low-pressure grid
• Work on distribution grids
• Open and close meters
• Work on connections or meters
• Read meters
• Resolve disruptions to the electricity or natural gas supply
• Intervene if a smell of gas is reported
• Give advice on the rational use of energy (RUE)
• Maintain and repair street lighting in the municipalities
• Fit capacity limiters and provide services as the social supplier