Do you currently have a traditional mechanical meter? To enable the production of electricity, we need to replace your current meter with a smart meter. This replacement is free of charge.

Does your production installation not exceed 5 kVA?
Then you do not need to ask for a quotation. Directly schedule an appointment on our customer portal My Sibelga.

Prepare your request

We need to know the EAN code of your meter. This code always starts with 5414489 (more info).

Send us clear pictures of the situation (the room where the meters are located, where cables come in and out, the meters, etc.).

If we have a clear enough picture of the situation, we do not need to schedule a technical visit. By avoiding the technical visit, we can carry out the work much more quickly.

If your building is more than 10 years old, you may be entitled to the 6% VAT reduction.

You must attach this completed and signed document to the work request. Download the form.