We publish in real time the list of current breakdowns on the network. Furthermore, you can subscribe to personalised SMS alerts.
In order to check the status of the network, please consult the list of current outages published on our website. There we specify the cause of the breakdown, the streets affected, the percentage of customers for whom the problem has been resolved and an estimated time of recovery.
This page also provides a list of resolved outages.
Alerts and dedicated line in case of any incident impacting your customer cabin
Would you like to be notified if the high-voltage supply to your cabin is interrupted? Please subscribe to our SMS alerts.
Upon request, you can also have a direct, priority call line to the dispatching office.
In order to benefit from these services, please contact us at firstname.lastname@example.org and we will provide you with a PIN code.