Connections and meters

My connection

Search for your EAN code or discover the technical details of your meter.

Everything about my connection

Rates

We give you an overview of our distribution rates, costs for connections or meters, rates for protected customers, the dual hourly rate and more.

See rates

Work requests

Do you want a new connection, to change something on your connection, or to remove it?

All work requests

Electric charging

We are working to install public charging stations so that you can soon charge everywhere in Brussels.  But you can also charge at home. 

All about electric charging

Smart meters

The smart meter allows you to better understand your consumption. It is an essential element for a successful energy transition.

Everything about smart meters

Renewable energy

Have you decided to produce your own electricity and contribute to a more sustainable city?

All about renewable energy

Meter readings and consumption

Your meter readings have to be taken every year. Discover how to read your meter or how your consumption is calculated.

Read more

Customer protection

Under certain conditions, you may be entitled to the social tariff, as well as to obtain the status of protected customer or winter customer.

Read more