A new Sibelga website to better serve you!

Our website has been given a makeover. The aim? To meet your needs even better!

The energy market is changing fast. A few years ago, would you have considered driving an electric car, producing your own green energy via photovoltaic panels or joining an energy community?

With all these developments, your needs as a customer are also changing. In order to respond even better, we needed a website that was ready for the future and able to provide you with all the information you need. Today, we have done just that! 

Tools at your service

You don't browse the Sibelga website for entertainment. When you surf to sibelga.be, it is to carry out a specific action or to look for specific information.

That's why we have put in place a whole series of tools to make your life easier. On our website, you can :
-    enter your own meter readings;
-    follow power cuts in Brussels in real time; 
-    view the planned power cuts in the context of works;
-    report a public lighting failure and follow its resolution;
-    calculate the recharging time of an electric car;
-    find your EAN code;
-    find all the technical details of your meter;
-    simulate your distribution costs;
-    etc.

Some of these tools are new, others have been improved. One thing is for sure: we are listening to you to better meet your needs!

A quick and efficient response 

Your time is precious. That's why we've redesigned the structure of the site to help you find what you're looking for even more quickly. 
As a network operator, we are a point of contact for many areas: from the capacity of your charging point to our role as a social provider, to monitoring lighting outages in your street.  

Giving you quick and easy access to all this information is our priority. Whether you're browsing on your smartphone, tablet or PC.

Not just virtual

Many companies systematically refer their customers to digital solutions. This is not Sibelga's approach! Our mission is to provide a public service and it is essential for us to always offer you an alternative. 

More than a digital interface, Sibelga is a team of men and women who work to provide you with the energy you need on a daily basis and to answer your questions.

On our site, you don't have to dig around to find our telephone number: it is highlighted on every page. If you have any problems, you can always send us a message or call us. We will be there to find a solution! 

Enjoy your visit! 

As you can see, our new website is here to serve you! Like any new tool, it may still have some flaws. If you spot any, please let us know by sending an e-mail to  communication@sibelga.be

Finally, this tool has been built to evolve with your needs. So our website is still growing! 

Visit sibelga.be