Protected customer status

In certain cases, you can obtain protected customer status. Sibelga is then your energy supplier and you are charged a specific tariff for your energy consumption.

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Winter customer status

The Brussels-Capital Region wants to prevent households with payment problems from running out of energy in winter.

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Social rate

This is a favourable rate that is automatically granted by the government in specific cases.

Read more on the SPF Economie

Power limiter

The power limiter is installed at the request of the energy supplier, when a customer has payment difficulties on his electricity bill.

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Hiring a convection heater

As a solution to your heating problems, you can hire a convection heater from Sibelga under very advantageous terms.

More about hiring a convection heater